RO Priority Home Health Agency, Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us through our online channels.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services.

• Contact Information:This includes your name, phone number, email address, and any details you provide via online contact forms, appointment requests, or consultation inquiries.
• Technical Information:Like many websites, we may collect technical data such as your IP address, browser type, operating system, and the specific pages you view on our site to improve user experience.

2. How We Use Your Information

We use the information we collect solely to provide and improve our care coordination services. Specifically, we use your information to:

• Respond to your inquiries and schedule consultations.
• Coordinate care plans with your directing physicians, as requested by you.
• Deliver relevant information regarding home health options.
• Maintain the security and integrity of our website platform.

3. Protected Health Information (HIPAA Compliance)

For patients receiving clinical services from RO Priority, our handling of Protected Health Information (PHI) is strictly governed by the Health Insurance Portability and Accountability Act (HIPAA) and applicable Texas medical privacy laws.

• Any personal health information shared with us to facilitate treatment is managed under a separate, formal Notice of Privacy Practices, which will be provided to you during your initial clinical admission.
• We utilize secure clinical systems and strict administrative safeguards to ensure patient data remains confidential.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no internet transmission is ever completely secure. While we do our absolute best to protect your information, transmission of personal information to and from our website is at your own risk.

5. Sharing of Information

• No Third-Party Selling:We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing purposes.
• Authorized Disclosures:We may share information only with authorized medical professionals involved in your care plan, or when legally required to comply with law enforcement, judicial proceedings, or state regulations.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance site navigation, analyze web traffic, and understand user preferences. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete the personal information we hold about you. To exercise these rights or to stop receiving communications from us, please reach out via our primary clinical phone number.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted directly to this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have questions or comments about this Privacy Policy or our patient privacy protocols, please contact us at:

• Company Name:RO Priority Home Health Agency, Inc.
• Phone:(972) 285 7977